What can I do if my water bill is unusually high?

If you receive a bill that you feel is too high, check over the common causes we listed in the question "Why has my water bill gone up?  This may help to pinpoint the source of the high bill. The city's Utility Billing Program has the capability to detect a possible leak. It will pick up if your meter has run continuously without an "hour of non-usage" which would raise question of a potential leak. You will receive a letter from the city if this is indicated.

Contact City Hall if you are not successful in finding the cause and we will help you in determining the source of the leak. If the meter reading is rechecked and found to be accurate, you may need to contact a plumber or other professional for help.

Property owners are responsible for all private service water lines from the public water main to the residence and for leaks inside the home.